Live chat

The problem

A buyer with one question and no fast way to ask it just leaves. That hesitation, unanswered, is stock that sits and a sale that goes to whoever replied quicker.

How ELVPro does it

A storefront chat widget sits on your site, backed by a proper agent console where your team handles multiple conversations. Weekly schedules and online presence control when chat shows as live, and offline messages capture questions when you're closed.

What you can do

• Add a storefront chat widget to your site
• Handle many chats at once from a multi-conversation agent console
• Claim and assign conversations across your team
• Set a weekly schedule and online presence
• Require an email before chat starts, if you want it
• Configure welcome and offline messages
• Keep things tidy with archive management

Plan: Professional and up.