Compliant, secure, and yours

EU/RO compliance, GDPR tooling and secure payments — with a firm promise about your data.

At a glance

Data residency
European Union
Card details
Never reach ELVPro
Audit trail
Every sensitive action

How we approach it

Compliance here is not a module you switch on. The records an inspector asks for are produced by the work you already do — taking a vehicle in, depolluting it, listing a part, issuing an invoice — so there is nothing to reconstruct afterwards.

What that covers

More on security

Your data is never punished

Downgrades, expiries and unpaid subscriptions hide your data — they never delete it. Upgrade and everything is restored, instantly.

Common questions

Where is our data stored?

In the European Union. Personal data is processed on a stated lawful basis, with retention periods you can configure and a Data Processing Agreement available on request.

Do card details ever reach ELVPro?

No. Every supported payment processor uses a hosted or redirect flow, so card data goes from the buyer to the processor and never through our systems. Callbacks are verified before an order is marked paid.

Can we prove who changed what?

Yes. Sensitive actions are written to an audit trail with the user, the time and the change. Roles are fixed at seven, with per-yard permission tuning, and two-factor authentication is available for every account.

What happens to our data if we stop paying?

It is hidden, never deleted. Anything above the limits of your new plan stops being published and comes back the moment you upgrade. Export stays available throughout.

Do you track our customers across the web?

No. The built-in analytics set no cookies and no device storage, and the visitor identifier expires daily, so it cannot follow anyone between sites or between days. Optional third-party tags only load after a visitor accepts that category.

Will you complete our security questionnaire?

Yes. Write to us and we will fill in your supplier or compliance questionnaire and send the security documentation and DPA with it.

Need our DPA, security documentation or a compliance questionnaire? Get in touch.

Questions about security or compliance?

We will gladly walk you through how ELVPro handles your data — or fill in your compliance questionnaire.