Inquiries & lead management

The problem

Inquiries arrive everywhere — a call, a WhatsApp message, an email, a form on a part page. Scattered like that, they get missed, and a missed "is this still available?" is a lost sale.

How ELVPro does it

Every part page and contact form feeds one threaded inbox. You reply by email directly from ELVPro, track each conversation through a status workflow — New → Read → Replied → Closed — and keep the full history in one place.

What you can do

• Work every lead from a unified inbox
• Keep context with threaded conversations
• Reply by email without leaving ELVPro
• Move each inquiry through a clear status workflow
• Send and receive attachments
• Get new-inquiry alerts so nothing waits
• Let members see their own inquiry history via self-service

Plan: Starter and up. Inquiry mode is included on every plan.