Customers, members & CRM

The problem

Customer history is scattered across inboxes, order slips and memory — so serving a returning buyer well depends on who happens to remember them.

How ELVPro does it

ELVPro builds a contact directory automatically from inquiries and orders, then layers on rich member accounts — profile, addresses, garage, favourites, and full order and inquiry history. Customer-alert banners flag accounts that need attention, and GDPR self-service covers export, erasure and consent logs.

What you can do

• Grow a contact directory from inquiries and orders
• Offer member accounts (profile, addresses, garage, favourites, history)
• Enable optional Google/Facebook sign-in
• Ban and unban accounts when needed
• Surface customer-alert banners
• Meet obligations with GDPR export/erasure and consent logs

Plan: Contact directory Starter and up; customer accounts from Professional.