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ELVPro at a glance See at a glance how ELVPro keeps your yard's vehicles, parts, orders, customers and website in one place. 0:54

How to receive a vehicle Take a car through intake, step by step: where it came from, what it is, its condition and its photos. 1:10 Compliance steps and the certificate of destruction Follow a vehicle through its compliance steps, from the chain of custody to the depollution checklist and the certificate of destruction. 1:56 How to add a part by hand Create a part step by step: name, donor vehicle, category, price and condition, then save it as a draft. 1:10 How to generate parts from a vehicle Tick what you removed from a car and ELVPro creates one draft part for each unit. 1:05 Photos, media library, galleries and watermark Upload a photo to a part, add its alt text, build a gallery and set a watermark for new images. 1:26 Compatibility on a part Add the makes, models and years a part fits, so that customers searching by car can find it. 1:00 Warehouse and stock locations Walk through the location tree, add a bin and move a part into it from the scan console. 1:06 Bulk import of parts Upload a CSV file, map its columns, check the rows and import many parts at once. 1:05

How to answer an inquiry Open a new inquiry, reply to the customer and follow the discussion until you close it. 1:18 How to use live chat See the agent console and the settings that decide when and how chat appears on your website. 1:21 How to take an order through to the end Take a new order and move it through every stage, from Confirmed to Completed. 1:39 How to create a manual order Record a sale made by phone or in person: the part, the buyer, the payment and the delivery. 1:24 How to generate an AWB Connect the courier, get the order ready and reach the AWB screen, where you ship without retyping anything. 1:48 Returns, refunds and withdrawals Open a return from an order, see where a refund is recorded and how a 14-day withdrawal differs. 1:48 Contacts and members Find a customer in Contacts, see their whole history and what you can do with a member account. 1:23

How to design your storefront Customise your public website's homepage: add a banner and decide the order of its sections. 1:32 How to write pages and blog posts Create a static page, publish it, and see where you work on your blog posts. 1:20 How to run a promotion Create a percentage promotion, schedule its dates and choose which parts it applies to. 1:15 How to create a coupon Make a discount code with clear limits: a percentage, a cap, a minimum order and how many uses it gets. 1:23 How to create a pop-up Write a message that appears over your website and set where, when and how often visitors see it. 1:26 How to set up SEO and tracking Go through your site's SEO settings and add a tracking tag tied to visitor consent. 1:16 How to read your analytics See how your yard is doing: revenue, stock, profitability and your website traffic. 1:10 How to get your parts onto other sites Create a product feed and see where you connect a marketplace account. 1:21 How to work with the AI assistant Ask for a draft listing for a part, review it and see how many AI actions you have used. 1:16 How to set up your yard's settings Go through the settings that matter: your yard's details, opening hours, legal data, payment and delivery. 1:25 How to add colleagues and give them roles Create an account for a colleague, choose their role and see which permissions each role has. 1:22 Your account, plan and billing See which plan you're on, how much of it you use, your yard's billing details and where to find your invoices. 1:26

How to find the right part for your car Search the shop for a part, filter by your car and check that it fits before you buy. 1:12 How to follow your orders in your account Use your shop account to see your orders, their status, your invoices and your garage. 1:07